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Cybercon News

July 8, 2008: Cybercon now supports Microsoft Hyper-V Server Virtualization software and technology.

February 8, 2008: Cybercon today announced offering of Microsoft 2008 Server software and support for its data center clients.

January 16, 2008: Cybercon now offers XEN virtualization based virtual servers.

December 1, 2007: Cybercon has aquired AMK Hosting's clients and servers.

June 28, 2007: Cybercon has added hosted VMWare ESX Virtual Servers to its data center hosting services.

February 8, 2007: Cybercon today announced offering iSCSI storage solutions to its data center customers.

December 18, 2006: Cybercon now offers EMC CLARiiON networked storage systems as one of its managed storage solutions to its customers.
EMC CLARiiON networked storage systems are simple-to-install and easy-to-manage storage consolidation solutions. The proven CLARiiON architecture—providing connectivity choice (Fibre Channel or iSCSI), integrated functionality, and ease-of-use at an affordable price. The CLARiiON's space-saving, efficient hardware design delivers up to 12 serial SATA II drives in a 2U (3.5”) rack-mountable enclosure.

January 31, 2006: Cybercon LiveHelper services won the #1 ranking Gold Award from TopTenReviews. TopTenReviews rated our LiveHelper services on: Ease of Use, Setup Ease, Multi-Tasking Ease, Monitoring Capabilities, Feature Set, Help/Support, and Scalability. We were awarded the highest score in all these areas. We won the #1 overall ranking.


May 2, 2005: Cybercon launches its new Custom Support Portal. Cybercon's new Customer Support Portal provides many new features such as multi-user access, page level permission control, and supporting tools for expanded services: Web Meeting, Load Balancing, Network Security, ... etc.

December 7, 2004: Millennium Digital Media offers Real Time Live Support to Customers using Livehelper.
MSO provides live support via the web lowering costs and increasing customer satisfaction.
Livehelper.com, a leading provider of technology facilitating real-time online customer service and support, today announced that Millennium Digital Media(MDM), a cable and broadband services multiple system operator with more than 130,000 customers has deployed Livehelper on its high-speed Internet customer support web site. The Livehelper solution, unlike email, allows Millennium Digital Media to address their customers' inquiries in real time over the Internet.

August 25, 2004: Cybercon launches new WebMeeting online meeting and web conferencing services. Developed by the technology leader in interactive business communication services, Cybercon WebMeeting Service integrates data and voice within a standard Web browser, so you can conduct secure, reliable real-time meetings over the Internet—among employees, customers, and business partners—anytime, anywhere from virtually any laptop, desktop, or wireless handheld device. With Cybercon WebMeeting, employees can instantly collaborate and share ideas, whether in their office, at home, or on the road. Salespeople can conduct presentations and demonstrations without leaving the office. And customers and business partners can stay current on new product updates or sales initiatives. Cybercon WebMeeting is also an excellent tool to provide needed training and skills transfer!

April 19, 2004: Cybercon partners with Toplayer to offer industry leading network IPS solutions.
Top Layer Networks develops network security solutions that enable enterprises worldwide to protect their infrastructure and critical online assets from cyber threats. The Company’s patented, ASIC-based products are engineered to deliver accurate and reliable protection mechanisms while operating as robust in-line network devices.

January 5, 2004: Cybercon acquired an exclusive software license for Livehelper CRM software.
Livehelper is a leading CRM software for enterprises. It offers a cost-effective tool which allows real-time interaction on a web site establishing an immediate rapport with your customer to promote your ability to offer superior customer service and support while allowing your management to monitor your sites productivity in sales and customer service personnel. Since we are an ASP (Applications Service Provider), there is no hardware to install and the software is easily installed and customizable to your business needs.

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